Effective Date: 20 December 2022
Last Updated: 14 July 2025

Taxation Made Easy Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.taxationmadeeasy.co.uk ("Site").

Company Details:
Taxation Made Easy Ltd
Company Number: 14551241
Registered Office: 124 City Road, London, England, EC1V 2NX
Email: info@taxationmadeeasy.co.uk
Phone: 02030 591505
Data Protection Contact: Our Data Protection Team

1. Purpose

This Privacy Policy informs users about:

• The personal data we collect

• How we use it

• Who has access to it

• Users' rights under data protection laws

• Our cookie policy

This Policy complements our Terms and Conditions.

2. Legal Basis for Processing Personal Data

We collect and process personal data based on the following lawful grounds:

• Consent: When you voluntarily submit your data via our website.

• Contract: When we need your data to provide our accounting and tax services.

• Legal Obligation: To comply with HMRC and other legal requirements.

• Legitimate Interest: To improve our services, prevent fraud, or respond to inquiries.

3. Personal Data We Collect

We only collect data necessary for our services:

Data you provide directly:

• Full name

• Date of birth

• Email address

• Phone number

• Postal address

• Payment information

• Employment and business details

Collected via our website when you:

• Contact us via chat or contact forms

• Request a quote

• Make a payment

4. How We Use Your Data

We use your personal data to:

• Communicate with you about your service needs

• Process payments

• Deliver accounting and compliance services

• Respond to queries

• Send relevant marketing emails and service updates (with opt-out rights)

5. Data Retention

We retain your personal data for seven (7) years after the end of our business relationship to meet legal and regulatory requirements.

6. Sharing Personal Data

Internal:

• Our team members who need it to deliver services

Third Parties:

• CRM (Pipedrive)

• Marketing (Google Ads, Bark, Mailchimp, Apollo)

• Cloud Storage (Google Drive, OneDrive, iCloud)

• Payments (Stripe, Wise)

• Phone Systems (Dialpad)

All third parties are under contractual obligations to protect your data.

International Data Transfers: Some third parties may store data outside the UK or EU. Where this occurs, we ensure appropriate safeguards such as Standard Contractual Clauses (SCCs) are in place.

7. Cookies

Our Site uses cookies to:

• Remember your preferences (Functional cookies)

• Understand site usage (Analytical cookies)

• Serve you relevant information (Targeting cookies)

We use a cookie consent banner in compliance with UK GDPR and PECR. You can change cookie settings at any time via your browser.

8. User Rights

You have the right to:

• Access your data

• Rectify inaccurate data

• Erase your data

• Restrict or object to processing

• Data portability

• Withdraw consent

Requests should be sent to: info@taxationmadeeasy.co.uk We aim to respond within 1 month.

9. Data Security

We use SSL encryption and secure server hosting to protect your data. While we implement all reasonable safeguards, no online transmission is 100% secure.

10. Data Breach Notification

In the event of a personal data breach, we will notify the Information Commissioner’s Office (ICO) within 72 hours and inform affected users without undue delay where there is a high risk to their rights.

11. Children

We do not knowingly collect data from anyone under 16. If you believe a child has provided personal data, please contact our Data Protection Team.

12. Marketing and Opt-Out

You can opt-out of receiving marketing or communication emails at any time by contacting info@taxationmadeeasy.co.uk or using the unsubscribe link in our emails.

13. Changes to This Policy

This Privacy Policy may be updated from time to time to comply with the law or changes to our practices. Updated versions will be posted with a new effective date.

14. Complaints

If you have concerns, please contact our Data Protection Team at info@taxationmadeeasy.co.uk. If unresolved, you can complain to the Information Commissioner's Office (ICO):
https://ico.org.uk/make-a-complaint/

Taxation Made Easy Ltd
Registered in England & Wales
Company No. 14551241